Service & Repair — Tyler & East Texas
Scale down? We answer the phone, dispatch fast, and fix it right the first time. 24/7 emergency service across DFW, Tyler, and all of North and East Texas.
Scale Down? Call Now — 24/7 Emergency Service
Our technicians are on call around the clock. Most emergency repairs are completed in a single visit.
58+
Years Experience
Family-owned since 1966
24/7
Emergency Dispatch
Real person, every call
Same-Day
Service Available
4-hour ETA in DFW & Tyler
All Brands
Serviced & Repaired
Not just the ones we sell
Get Your Scale Back Online
When your scale goes down, production stops and revenue walks out the door. North Texas Scales runs a 24/7 emergency repair operation with factory-trained technicians and a fleet of fully stocked service vehicles staged across the Dallas-Fort Worth metroplex and Tyler. Most repairs are diagnosed, fixed, recalibrated, and certified in a single visit — no ordering parts, no waiting a week, no second trip charge.
For emergency calls, we typically have a technician on-site within 4 hours in DFW and Tyler. Standard service requests are scheduled the next business day. Every truck rolls with the most common replacement parts on board: load cells, junction boxes, cable, indicators, summing cards, and the consumables that keep your scale operational. If we have to order something specialized, we can drop in a temporary rental scale to keep your operation running while we work on yours.
Our technicians are factory-trained on Rice Lake, Avery Weigh-Tronix, Emery Winslow, Mid America Truck Scales, Cardinal, CAS, and Weigh South — and we service every other brand on the market, too. Mettler-Toledo, Fairbanks, Ohaus, Sartorius, A&D, you name it. We do not push you to replace working equipment just because it was not bought from us. If it weighs something and it is broken, we can fix it.
Got Questions? Get Answers Right Now.
Broken scale at 6 PM and your service company already closed for the day? Our AI-powered advisor can help you triage the problem, identify likely causes, and tell you whether it is a quick fix or an emergency call — instantly. No waiting on hold, no submitting a form. When you are ready, connect directly with our team.
scheduleAvailable 24/7 — even after hours
Free · Instant · No signup
We Fix Scales From Every Major Manufacturer
Factory-trained technicians with access to genuine replacement parts. If your brand is not listed, call us anyway — chances are we service it too.
Common Issues We Fix
Load Cell Failure
Inaccurate readings, drifting weights, or complete signal loss from damaged load cells.
Indicator Problems
Display errors, communication failures, software glitches, or unresponsive controllers.
Cable & Wiring
Rodent damage, corrosion, water intrusion, and loose connections in junction boxes.
Structural Damage
Vehicle impacts, overloading, foundation settling, and platform deformation.
Environmental Damage
Water intrusion, lightning strikes, corrosion, and extreme temperature effects.
Calibration Drift
Gradual accuracy loss from wear, temperature changes, or mechanical settling.
Why Call Us for Repair
Most of our new repair customers are calling because their last scale company let them down. Here is what changes when you work with us.
We Answer the Phone
Live dispatch, no phone trees, no voicemail during business hours. After-hours emergency line goes straight to an on-call technician — 24/7.
Parts on Every Truck
Service vehicles stocked with the most common replacement parts. Most repairs are completed in a single visit, no second trip charge.
All Brands, All Types
Factory-trained on every major manufacturer. Truck scales to bench scales, lab balances to livestock scales — we fix it all.
Calibration After Every Repair
Every repair includes NIST-traceable calibration and documentation. Your scale goes back into service certified, accurate, and audit-ready.
Frequently Asked Questions
Scale Down? Don’t Wait — Call Now.
Emergency dispatch available 24/7. Standard service scheduled within one business day.
Ready to Get Started with Service & Repair?
Our team is standing by. Get a response within one business day.