Service & Repair

When your scale goes down, production stops and revenue walks out the door. North Texas Scales runs a 24/7 emergency repair operation with factory-trained technicians and a fleet of fully stocked service vehicles staged across the Dallas-Fort Worth metroplex and Tyler. Most repairs are diagnosed, fixed, recalibrated, and certified in a single visit — no ordering parts, no waiting a week, no second trip charge.

For emergency calls, we typically have a technician on-site within 4 hours in DFW and Tyler. Standard service requests are scheduled the next business day. Every truck rolls with the most common replacement parts on board: load cells, junction boxes, cable, indicators, summing cards, and the consumables that keep your scale operational. If we have to order something specialized, we can drop in a temporary rental scale to keep your operation running while we work on yours.

Our technicians are factory-trained on Rice Lake, Avery Weigh-Tronix, Emery Winslow, Mid America Truck Scales, Cardinal, CAS, and Weigh South — and we service every other brand on the market, too. Mettler-Toledo, Fairbanks, Ohaus, Sartorius, A&D, you name it. We do not push you to replace working equipment just because it was not bought from us. If it weighs something and it is broken, we can fix it.